Refund Policy

Last Updated: 06-01-2026

At Essenzy Place, we want you to feel confident when shopping with us. This Refund Policy explains how returns, refunds, exchanges, and damaged item claims are handled for purchases made directly through www.essenzyplace.com.

This policy does not apply to products purchased from third-party websites through affiliate links. Third-party purchases are subject to the retailer’s own return and refund policy.

You may request a return within 5 days of receiving your order.

To be eligible for a return, the item must be:

• Unused

• Unwashed

• In its original condition

• In its original packaging

• Free from damage, stains, odors, or signs of use

• Accompanied by proof of purchase

To request a return, email us at hello@essenzyplace.com within 5 days of delivery.

Please include:

• Your full name

• Order number

• Item you want to return

• Reason for the return

• Photos of the item and packaging, if applicable

We will review your request and provide return instructions if your item is eligible.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

The following items may be final sale and not eligible for return:

• Used or opened items

• Items damaged after delivery

• Personalized or customized products

• Digital products

• Gift cards

• Clearance or final-sale items

• Items returned outside the return window

• Products purchased through third-party affiliate links

Customers are responsible for return shipping costs unless the return is due to our error or a confirmed defective item.

Original shipping fees are non-refundable unless required by law or unless the return is due to an error on our part.

We recommend using a trackable shipping method. Essenzy Place is not responsible for return packages that are lost, stolen, or damaged in transit.

Once we receive and inspect your returned item, we will notify you whether your refund is approved.

If approved, your refund will be issued to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

We reserve the right to deny a refund if the item is returned used, damaged, incomplete, or outside the return window.

Exchanges may be offered depending on product availability.

If the item you want is unavailable, we may offer a refund, store credit, or another solution at our discretion.

If your item arrives damaged or defective, please contact us at hello@essenzyplace.com within 5 days of delivery.

Please include:

• Your order number

• Photos or videos of the damaged item

• Photos of the packaging

• A brief description of the issue

We will review the claim and determine whether a replacement, refund, store credit, or another solution is appropriate.

If you received the wrong item or an item is missing from your order, please contact us at hello@essenzyplace.com within 5 days of delivery.

We will review the issue and work to correct it.

Some products featured on Essenzy Place may be purchased through third-party links, including affiliate links.

If you purchase a product from a third-party retailer, that purchase is not fulfilled by Essenzy Place. Returns, refunds, exchanges, warranties, and customer service for third-party purchases must be handled directly with that retailer.

For questions about this Refund Policy, please contact us:

Essenzy Place LLC
Email: hello@essenzyplace.com
Website: www.essenzyplace.com
Business Address: 2234 North Federal Hwy #5093, Boca Raton, FL 33431, USA